Terms And Conditions

 Order Terms & Conditions

  • No orders will be accepted telephonically, via personal messaging/mailing or via social media.
  • Mayalief will email an invoice (including courier fees) to the email address provided within 24 hours.
  • Full payment of the invoice is required to be processed.
  • If Payments are made via direct electronic funds transfer (EFT). Proof of payment should be emailed to mayaliefmooigoed@gmail.com. The Order Id should be used as reference.
  • If Payments are made via Payfast Payment Gateway, Mayalief will get Proof of payment from Payfast Payment Gateway.
    • Orders, without any payment made within 48 hours from when the invoice was sent, will be followed up on via email and if left unanswered, you order will automatically be cancelled.
  • PLEASE NOTE: Mayalief lists Collection as a shipping option if the address provided is in Gauteng. If you wish to collect your product(s) from 58 Skool Street, La Montange, Pretoria, choose this shipping method. Mayalief will arrange a date/time for collection once order is completed and ready for collection. Please take into consideration collections are to be scheduled during the week between normal business hours. No collections are to be arranged over weekends.
    • Normal lead time for any order is between 2-3days (unless otherwise specified in product listing) after payment has cleared. It will then be shipped out and can take anything from 2-7 working days to be delivered. This timetable may vary in a busy season and you will be notified if your order may take longer.
    • Regarding courier fees: Mayalief reserves the right to use the most economical courier option. Delivery of urgent orders is subject to quotation. Bulky consignments and deliveries to outlying areas may incur a surcharge.
  • Mayalief will keep you updated on the status of your order.
  • By placing a order using the online ordering system, you accept and are bound by these terms and conditions.
  • Imperfect items are listed so and no exchanges or refunds will be given on any such product.
  • Product that are faulty and not reported within 2 weeks will not be exchanged or refunded
  • Product that are delivered broken and not reported within 2 weeks will not be exchanged or refunded
  • Ordered items are considered sold. Payments are not refundable and cannot be exchange for other products.
  • Orders are open for South African residents only.